An EXPRESS request is an urgent request from the customer.
This means that they need a service right away. Example services include plumbing, handyman, or electrician.
Only selected service professionals are able to receive EXPRESS requests. And only certain service categories are EXPRESS categories.
In an EXPRESS request, the customer gets assigned to only 1 service professional.
This is different from a normal request, where a single request can receive up to 4 quotes, and the customer has to book one or more of them.
If you have been selected as a Recommend EXPRESS service professional, it means that you need to respond to the customer very quickly (within 1 hour) to arrange a site visit.